DSE return confirmation? Anyone got theirs?

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I had called several times requesting one and they kept saying 'its comeing' friday gone was meant to be the last date for everyone to receive them, I still havn't received it.
 
I got it 9 days ago, called them to say that they hadn't counted my Growling Grass Frogs, and they still haven't returned the call.
 
I just got mine, and they left one of my snakes off it. When I rang them to sort it out they said this had been happening quite a bit due to glitches in the new computer system, and to correct it and post it back to them, which I'm doing. I suspect they may have their hands full at the moment!
 
I just got mine, and they left one of my snakes off it. When I rang them to sort it out they said this had been happening quite a bit due to glitches in the new computer system, and to correct it and post it back to them, which I'm doing. I suspect they may have their hands full at the moment!
Funny I got my confirmation saying I have no herps ummm *** rang them and they said don't worry about it correct it next return amazing how they can tell you two very different answers if I get in grief for it I took all her details just think for a gov body it is pretty pOor
 
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