I did a venomous snake husbandry course nearly 11wks ago and am still waiting on paperwork or certificate to say i completed the course, any suggestions on what to do now? i did get an email 2 weeks after to say they have been busy and certificates will be in the mail soon but nothting since. I have sent numerous emails through the wesite and direct and phone messages but have gotten no responce. I dont need it for any permits etc as i did the course mainly to know how to handle,catch and release the snakes as my volunteer work requires this at times but i still need to show that i am just not saying i did it with out substantial proof. I loved the course and not trying to rock the boat but how long is too long to wait?