I did not receive my licence.

[Rob8290]

About two weeks back I purchased a recreational wildlife licence and also purchased an additional log book with it but I have not received anything yet. I have spoken to a few people that have ha the same issue. Has anyone else had any issue with not receiving theirs? Also,who would I contact to request it to be resent?

 

[Skelhorn]

Firstly where are you located. Each state is different. If in QLD Call PALM and sort it out with them. Telephone 1300 130 372 (option 4)

 

[Serpent_Gazeux]

.

 

[Rob8290]

Firstly where are you located. Each state is different. If in QLD Call PALM and sort it out with them. Telephone 1300 130 372 (option 4)

I'm located in QLD

 

[Jacknife]

Government departments aren't exactly reliable to be on time mate...

 

[Skelhorn]

Get onto PALM mate, Best chance at getting it sorted. Also Quote them your reference number you would have received when you paid.

Good luck!

I'm located in QLD

 

[Rob8290]

Alright. Cheers guys!

 

[RedFox]

I don't know what the turn around rate is in QLD but in Vic you can wait up to three weeks.

 

[joelysmoley]

It will take about 2-3 weeks to send through, thats how long mine did

 

[bk201]

I sent my App for an advanced class 2 license in NSW away on dec 4th, nothing jan 5 i sent email asking where lic was, jan 9 i got reply 2-4 weeks more for processing of app

 

[blakewilson]

I am from QLD and i got my recreational licence. And i got it instantly, there should be a place to put your email, in the online application. They will send you an email that has the licence attached, all you need to do is print out the licence. I purchase my spotted from a very well known pet-store doing just this.

Also the website is:

https://www.derm.qld.gov.au/rwl/faces/jsp/login.jsp

Hope this helps

Blake.

 

[Rob8290]

I am from QLD and i got my recreational licence. And i got it instantly, there should be a place to put your email. They then send you an email that has the licence attached and i purchased from a very well known pet-store. Also the website is:

https://www.derm.qld.gov.au/rwl/faces/jsp/login.jsp

Hope this helps

Blake.

I received the email but it also tells me I should receive a solid copy as well as a logbook that I purchased from them with the same purchase of my license, via mail..

 

[blakewilson]

Yea it will come mine took some time also, lol they cant afford express post.

 

[Renenet]

There's often a bit of a slowdown over the Christmas holidays and into January, with people on holidays. Your best bet is to contact PALM directly if you're concerned.

 

[Rob8290]

Alright I'll give it a week or so and then contact them.cheers everyone.