frogs.org.au ARCade feeders

Discussion in 'Australian Snakes' started by Jaws07, Jul 10, 2012.

Thread Status:
Not open for further replies.
  1. Jaws07

    Jaws07 Not so new Member

    Joined:
    Feb 9, 2012
    Messages:
    94
    Likes Received:
    0
    Location:
    Melbourne
    So I ordered 1500 pinhead crickets off the frogs.org.au ARC And haven't received a confirmation email for my order. I was just wondering of anyone here has ordered from them before and not received an email but still received their insects?
     
  2. Pines

    Pines Active Member

    Joined:
    Jan 29, 2003
    Messages:
    166
    Likes Received:
    0
    have used them a few times. I dont think that I have ever receivied an email from them. I have just gone onto there site and made an account. Ordered what i want, pay for them. Then you can check that you have ordered them by checking your account etc on the site. They then send them out. I think on a Tuesday without looking at ther site.
     
  3. Flaviruthless

    Flaviruthless Very Well-Known Member

    Joined:
    Oct 21, 2009
    Messages:
    1,203
    Likes Received:
    0
    I have always received a conformation email from them... Maybe contact them tomorrow during business hours to ascertain whether they received the order?
     
  4. sel-mick

    sel-mick New Member

    Joined:
    Jan 16, 2011
    Messages:
    9
    Likes Received:
    0
    Location:
    Wolumla
    I use them all the time and always get a email from them and they only send out on tuesday.
     
  5. 1Duddley

    1Duddley New Member

    Joined:
    May 10, 2012
    Messages:
    11
    Likes Received:
    0
    I have used them in the past, but find them quite pompous!
    You cannot contact them on the phone and just get half answered questions via email. They strike me as having the belief they only deal with the 'general public' as some great service to us.
     
  6. Hoplophile

    Hoplophile Active Member

    Joined:
    Nov 27, 2011
    Messages:
    128
    Likes Received:
    0
    Location:
    Melbourne
    Always great service. Never had an order stuffed up.
     
  7. yeahbutno

    yeahbutno Active Member

    Joined:
    Mar 7, 2012
    Messages:
    151
    Likes Received:
    0
    Super cheap and good service
     
  8. d.dog_b.ross

    d.dog_b.ross New Member

    Joined:
    May 4, 2012
    Messages:
    8
    Likes Received:
    0
    Location:
    Adelaide
    lots of doa
     
  9. shaneb

    shaneb Not so new Member

    Joined:
    Jun 14, 2012
    Messages:
    38
    Likes Received:
    0
    Location:
    SA
    Agreed, I have found their whole organisation to be pretty arrogant while offering both poor quality service & food. Stay away, I've used Livefoods on/off since with far better results.
     
  10. mad_at_arms

    mad_at_arms Very Well-Known Member

    Joined:
    May 15, 2011
    Messages:
    1,799
    Likes Received:
    0
    Location:
    Burn City
    Only had one stuff up in regards to my orders. It was rectified the next week.
    Last delivery was during the cold snap.
    I had them shipped despite Arc advising to wait a day due to cold.
    Out of 700 I had maybe 10 dead on arrival.

    dammit this was my 1000th post! I had something special planned:|
     
  11. Jaws07

    Jaws07 Not so new Member

    Joined:
    Feb 9, 2012
    Messages:
    94
    Likes Received:
    0
    Location:
    Melbourne
    I received my order today, there seemed to be quite a lot of dead crickets in there, not sure if this I normal? Since this is my first time ordering insects to be mailed.
     
    Last edited: Jul 11, 2012
  12. Justdragons

    Justdragons Very Well-Known Member

    Joined:
    Feb 27, 2009
    Messages:
    1,908
    Likes Received:
    6
    Location:
    Adelaide
    couldnt agree more, i swapped to live foods and havent looked back. Zero doa and great service..
     
  13. Thyla

    Thyla Well-Known Member

    Joined:
    Apr 26, 2009
    Messages:
    378
    Likes Received:
    0
    Location:
    Sydney
    I have ordered once from ARC and they sent the shipment to another persons address. I received a phone call and was advised to go and pick them up from the other persons house (luckily only 15min drive). I have also worked in their cricket breeding facility for five long months. Like my mother always told me, if you've got nothing nice to say, don't say anything at all...
     
  14. Jaws07

    Jaws07 Not so new Member

    Joined:
    Feb 9, 2012
    Messages:
    94
    Likes Received:
    0
    Location:
    Melbourne
    I am definitely trying different websites before them again. I am thinking of completely switching from crickets to roaches and need to know of a supplier who takes PayPal. Has anyone ever tried personal pet services? I know they don't stock roaches but I am looking to buy mealworms from them. They have very good prices from what I've seen.
     
  15. 1Duddley

    1Duddley New Member

    Joined:
    May 10, 2012
    Messages:
    11
    Likes Received:
    0
    Look up Personal Pet Services - their crickets, packaging, service, delivery and price is superior.
     
  16. dickyknee

    dickyknee Almost Legendary

    Joined:
    Apr 19, 2006
    Messages:
    5,301
    Likes Received:
    5
    Location:
    Wollongong
    Could not agree more ...
     
  17. Jaws07

    Jaws07 Not so new Member

    Joined:
    Feb 9, 2012
    Messages:
    94
    Likes Received:
    0
    Location:
    Melbourne
    does anyone know how many adult roaches I should get to start a breeding colony? Also the best/cheapest place to get them?
     
Thread Status:
Not open for further replies.

Share This Page