Hi,
Last week there was some unexpected downtime due to an issue with hosting which unfortunately has caused a bit of information loss. Admin and Mods are looking into this at the moment, however if you have found a thread/post that you have posted missing, please feel free to repost it or bring it to our attention.
Apologies for the hassle and we will keep you updated.
Stuart
EDIT - 8-7-15
Hi All.
In simple terms, the site outage last week was caused by our hosting provider going offline due to an unexpected outage. Whilst things were coming back online, there were some issues on the back end systems that caused a bit of data loss. Unfortunately for us and a few members, this has resulted in the loss of multiple threads, posts and in extreme cases, complete User Accounts and at this stage it is very unlikely we will be able to retrieve the information. The lost records are very random and you will see that there are some posts still on the forum with no users associated and visa versa and whilst we are working on this, there may be a bit of a delay in getting it completely cleared up.
If you find that your account no longer exists please re-register and then log a support case in the support center so that we can track it and reinstate any lost details. If you have any questions or concerns that can't be communicated in the support center, please contact myself or one of the Moderators with the details and we will answer as soon as we can.
We sincerely apologize for any and all inconvenience this causes and we are endeavoring to get to all queries and issues posted by the community as soon as we can.
If I can offer any further information, please contact me and I'll do my best to assist.
Stuart
Last week there was some unexpected downtime due to an issue with hosting which unfortunately has caused a bit of information loss. Admin and Mods are looking into this at the moment, however if you have found a thread/post that you have posted missing, please feel free to repost it or bring it to our attention.
Apologies for the hassle and we will keep you updated.
Stuart
EDIT - 8-7-15
Hi All.
In simple terms, the site outage last week was caused by our hosting provider going offline due to an unexpected outage. Whilst things were coming back online, there were some issues on the back end systems that caused a bit of data loss. Unfortunately for us and a few members, this has resulted in the loss of multiple threads, posts and in extreme cases, complete User Accounts and at this stage it is very unlikely we will be able to retrieve the information. The lost records are very random and you will see that there are some posts still on the forum with no users associated and visa versa and whilst we are working on this, there may be a bit of a delay in getting it completely cleared up.
If you find that your account no longer exists please re-register and then log a support case in the support center so that we can track it and reinstate any lost details. If you have any questions or concerns that can't be communicated in the support center, please contact myself or one of the Moderators with the details and we will answer as soon as we can.
We sincerely apologize for any and all inconvenience this causes and we are endeavoring to get to all queries and issues posted by the community as soon as we can.
If I can offer any further information, please contact me and I'll do my best to assist.
Stuart