slim6y
Almost Legendary
So - my car's SRS (air bag) light comes on indicating there's a fault.
I take it to the car dealership which supplies this large range of cars and say fix it....
7 hours later they call me to say my car is all good ready to pick up....
I do...
The SRS light is off - they said they just cleared the error code and it didn't come back on so it's all fixed.
I admit I wasn't convinced.
I paid $56 for there 2 minutes of work (all they did was attach their computer and clear the code).
I got home - went to lock my car - the key doesn't work!!!
i quickly phoned up this company and told them - I said "My key no longer works - it worked this morning when I got to you and when i picked my car up the key stopped working...."
The man on the phone said well it's not our fault - we didn't do anything.
I reminded him they did play with the computer and the computer holds all the key codes, therefore they've disrupted those codes and they'll need to fix that.
He said - book it in and we'll look at it.
I said ok - but I'm not paying for it.
He said I am paying for it or they won't do it.... I reminded him how the car worked perfectly before I dropped it off (except the error on the air bags).
To cut a long story short - I got the key working again (by unlocking the car manually then starting the car then turning the car off and locking it with the button) - it was obviously some luck that got it going again.... But - the air bag fault returned!!!
There's NO WAY ON EARTH I will go back to that company to get my fault fixed - they did nothing and above that they charged me for it!!!
I'm lucky, I am only $56 out of pocket - it could be way worse, but I am in disbelief that companies like this exist!!!
Anyway - rant over
I take it to the car dealership which supplies this large range of cars and say fix it....
7 hours later they call me to say my car is all good ready to pick up....
I do...
The SRS light is off - they said they just cleared the error code and it didn't come back on so it's all fixed.
I admit I wasn't convinced.
I paid $56 for there 2 minutes of work (all they did was attach their computer and clear the code).
I got home - went to lock my car - the key doesn't work!!!
i quickly phoned up this company and told them - I said "My key no longer works - it worked this morning when I got to you and when i picked my car up the key stopped working...."
The man on the phone said well it's not our fault - we didn't do anything.
I reminded him they did play with the computer and the computer holds all the key codes, therefore they've disrupted those codes and they'll need to fix that.
He said - book it in and we'll look at it.
I said ok - but I'm not paying for it.
He said I am paying for it or they won't do it.... I reminded him how the car worked perfectly before I dropped it off (except the error on the air bags).
To cut a long story short - I got the key working again (by unlocking the car manually then starting the car then turning the car off and locking it with the button) - it was obviously some luck that got it going again.... But - the air bag fault returned!!!
There's NO WAY ON EARTH I will go back to that company to get my fault fixed - they did nothing and above that they charged me for it!!!
I'm lucky, I am only $56 out of pocket - it could be way worse, but I am in disbelief that companies like this exist!!!
Anyway - rant over