Vixen
Very Well-Known Member
Well long story short - a few weeks ago I sold a young Coastal Carpet to a man nearby who drove down to pick her up. Everything went well, it was for his young kids and they were really enthusiastic which was nice to see! I got a message a few days later that they had lost the snake, and that he was interested in getting another as the kids were a bit upset. So we organised another night for him to drive down and pick up - same deal, everything went well.
However now i've received another message that the snake is injured, and was sent a photo aswell, and there is a big 'flat' area just behind the neck. My immediate thoughts was that something had fallen on her, or she'd somehow been jammed or crushed by something. I was assured that nothing of the sort had happened to her though and there was nothing in her enclosure that could have fallen.
This is a bit upsetting for me as I DO care about what happens to my hatchies when they leave me, and because I get the feeling this man thinks it was something i've done. I would never, ever, sell a sick or injured snake, period - I look at them everyday, and give them a good checkover before I send them off.
My question is, is there any sort of genetic anomaly that could have sprung up in a week? I just find it hard believe nothing happened to her, as she is 2 months old and has been absolutely fine before she left my hands.
Is the buyer entitled to a refund? I'm at a loss at what I should do - my advice to him was to get her to a vet asap though, because is she is in pain i'd rather her be put to sleep than suffer.
However now i've received another message that the snake is injured, and was sent a photo aswell, and there is a big 'flat' area just behind the neck. My immediate thoughts was that something had fallen on her, or she'd somehow been jammed or crushed by something. I was assured that nothing of the sort had happened to her though and there was nothing in her enclosure that could have fallen.
This is a bit upsetting for me as I DO care about what happens to my hatchies when they leave me, and because I get the feeling this man thinks it was something i've done. I would never, ever, sell a sick or injured snake, period - I look at them everyday, and give them a good checkover before I send them off.
My question is, is there any sort of genetic anomaly that could have sprung up in a week? I just find it hard believe nothing happened to her, as she is 2 months old and has been absolutely fine before she left my hands.
Is the buyer entitled to a refund? I'm at a loss at what I should do - my advice to him was to get her to a vet asap though, because is she is in pain i'd rather her be put to sleep than suffer.