@ tiliqua, because he never gets reciepts off them and went back the next day they refused to refund. and i had no other heat source. also i did not expect it to fail in less than 2 months. and was only using it till i got a heat light. i knew they were bad at the time but i serously expected it to last at least 3 months, my partner did not know anything about them and so wen they insisted he buy it as it was hte best source of heat for a blue tongue he did. anyway this is not about me as a keeper, this is about pet shops and their lack of knowledge of reptiles and their bad advise that harms our reptiles. and because of this new legislation it will only get worse.