New python.. Not happy!

[tarafritz2011]

I recently purchased a male python (intended mate for my female) from down south.
We arranged the freight and he was to be sent on one particular day, stay overnight, and arrive the following morning.
I was abit iffy at first, but the seller assured me that they had done this previously and never had issues or complaints, so I felt comfortable making the deal.

Well, when the snake showed up, I was at work. Dad was home to collect him.
He had been sent up in a bag, in a box, with no air holes and no label indicating there was a live animal inside.
The freight company had probably been throwing him around for 2 days.
The poor thing was so scared that once Dad remove him from his coffin, it bit his hand.
We have been assured this is a friendly snake, so I can only pin it down to sheer trauma of his travelling experience.

I am not happy at all and feel very sorry for what the snake has probably been put through.
We are making him comfortable, leaving him alone and hoping he settles down within the next week.

I have left out specific details as I am unsure whether or not ths seller uses the site.
I have not discussed these issues with the seller as I believe that there can be nothing done about it, so why bother?
Be careful who you deal with and what services they use!

 

[Snowman]

Sounds like you are being ridiculous!
One there is no such thing as a friendly snake. Sure there are some that tolerate handling better than others. But really after being shipped around the country even the most tolerant snake can be a bit defensive in a strange environment and being exposed to the trauma of travel.
Sure some air holes would have been ideal. But with their slow rate of breathing I doubt it was in any real danger and I expect there were gaps in the box anyway.

I really cant see anything wrong with the deal. Other than the box should have been labled. It would have been shipped as live stock though right?

Let it settle in and enjoy your purchase. If it arrived dead, dehydrated or in bad condition then I think you would have reason for concern.

There is nothing wrong with what you have described in my opinnion.

In future if you dont want to put animals through the trauma of being freighted around the country, buy a local specimen....

 

[12-08-67]

Thats a shame the poor guy had to go through all that, i hope he settles for you. I would still let the seller know the condition he arrived so they are aware your not happy with his shipment. Goodluck with him.

 

[richardsc]

definatly dont flame anyone,even tame ones can get fiesty if stressed,eg cold,been in transport,natural instict for animals,not totally fair flaming the sender about it

especially if you arent willing to talk to them about it,all to easy to flame someone,what if its not his fault?what if u sent a nice tame animal to someone,and they picked it up and it was all defensive?

would u like them to go on a forum and run you down?

especially with out talking to you

i dont mean to sound harsh but think about it

the snake very likely will settle back down and may be very friendly

then is it fair to run someone down?

 

[Kam333]

I recently purchased a male python (intended mate for my female) from down south.
We arranged the freight and he was to be sent on one particular day, stay overnight, and arrive the following morning.
I was abit iffy at first, but the seller assured me that they had done this previously and never had issues or complaints, so I felt comfortable making the deal.

Well, when the snake showed up, I was at work. Dad was home to collect him.
He had been sent up in a bag, in a box, with no air holes and no label indicating there was a live animal inside.
The freight company had probably been throwing him around for 2 days.
The poor thing was so scared that once Dad remove him from his coffin, it bit his hand.
We have been assured this is a friendly snake, so I can only pin it down to sheer trauma of his travelling experience.

I am not happy at all and feel very sorry for what the snake has probably been put through.
We are making him comfortable, leaving him alone and hoping he settles down within the next week.

I have left out specific details as I am unsure whether or not ths seller uses the site.
I have not discussed these issues with the seller as I believe that there can be nothing done about it, so why bother?
Be careful who you deal with and what services they use!

Was this from a guy in NSW? I received a Diamond in a bag in a box with magazines thrown on top no holes no labeling. He organised freight through (i think) fastways couriers. The box sat in their pick up bay in 40+ heat for 2 days. I spoke to the courrier who said he had no idea there was a live animal in the box. The snake was overheated and dehydrated. . . and lucky for quarantine as she also had mite.

 

[CrystalMoon]

I would let the seller know your unhappy, the bag and box sound fine although it would've been good for the box to have air holes and a live animal sticker on it..... I am not at all surprised that the Python was defensive and bit after his journey, some are some arent it just depends on the snake all snakes bite it is a matter of when lol..... Dont give yourself a definite time frame for your fellow to settle down, not all settle in a week some take longer.... one of mine was fine straight away one it took 6 weeks they are all different The seller really cannot help how the snake is handled in transit, that is up to the company. This is why you need to speak to the seller if your unhappy so they can explain/change transport companies.....
Kind regards
Crystal

 

[Kam333]

Sounds like you are being ridiculous!
I really cant see anything wrong with the deal. Other than the box should have been labled. It would have been shipped as live stock though right?
.

"He had been sent up in a bag, in a box, with no air holes and no label indicating there was a live animal inside.
The freight company had probably been throwing him around for 2 days."

That is cause for concern. . everything else aside air holes and correct labeling is pretty important.

 

[MR_IAN_DAVO]

Hey all is good you got your snake alive & well.
If you have any problems you should take it up with the sender.
I find AAE especially very efficient & willing to frieght animals so we should be cautious as to critisize them, they are only doing thier job.

All is well that ends well.
You can allways put a feedback report on thier profile if you are so pleased.

Cheers
Ian

 

[pythrulz]

Definatly should of been packaged and freighted better thats the seller/breeders fault but no snake just freigted around the country Is going to be happy thats why we suggest giving them time to settle In to there new home.Any snake I pick up always has live reptiles texted on the out side as well as plenty of air holes hope your snake settles down they usually all do with time and patients

 

[CaptainRatbag]

IMO, you need to tell the sender? Why wont you just call and say you got the snake but you were disappointed he had no air holes and it was not marked 'live animal'?

How can you expect the sender to improve his act if no one tells them when they have done something wrong or to upset/disappoint receivers? I dont understand why people wont contact sellers they are not happy with? They get on sites and whine about it? Why not go straight to the source of the issue, then come on the site and let us know what went on?

I believe it is mandatory to mark items containing live animals as such, and air holes would have been nice, especially for heating/cooling. Lucky it isnt high summer with extreme heat

 

[Snake_Whisperer]

Sounds like you are being ridiculous!
One there is no such thing as a friendly snake. Sure there are some that tolerate handling better than others. But really after being shipped around the country even the most tolerant snake can be a bit defensive in a strange environment and being exposed to the trauma of travel.
Sure some air holes would have been ideal. But with their slow rate of breathing I doubt it was in any real danger and I expect there were gaps in the box anyway.

I really cant see anything wrong with the deal. Other than the box should have been labled. It would have been shipped as live stock though right?

Let it settle in and enjoy your purchase. If it arrived dead, dehydrated or in bad condition then I think you would have reason for concern.

There is nothing wrong with what you have described in my opinnion.

In future if you dont want to put animals through the trauma of being freighted around the country, buy a local specimen....

...what he said. Thank goodness for the "no names" policy as here someone would have had their reputation crapped on by someone who doesn't really know what they're talking about. I'm sorry but foaming at the mouth about this really is, well, ridiculous.

P.S. Yeh, snakes bite.

 

[tarafritz2011]

I have no problem if the snake is defensive or flighty, I have had aggressive snakes before.
My main concern is for the animal's welfare, and that the way in which he was 'packaged' was not acceptable.
The seller was in NSW yes, I am unsure what was around the bag as I wasn't the one who opened him up - could be the same seller but not too sure.

I have had animals freighted before and they have all arrived in much better boxes - labels and ventilation.
The seller also stressed to me she had the animals best interests at heart - but it doesnt look like that was the case when he arrived.
I couldnt find any local specimens as I was looking for a particular sex and age - thats why I bought interstate - and was assured the freight company were to be trusted.

Not flaming anyone - just saying be careful who you freight with. I'd rather not have my snakes dropkicked around the depot.

...what he said. Thank goodness for the "no names" policy as here someone would have had their reputation crapped on by someone who doesn't really know what they're talking about. I'm sorry but foaming at the mouth about this really is, well, ridiculous.

P.S. Yeh, snakes bite.

I'm not foaming at the mouth... just saying that I would never send any animal in the way this one was sent... and I'm sure you wouldn't either.

 

[richardsc]

the box,was obviously not air tight,if it lets air through do u need air holes?

i agree should be labeled,again though,normally freight companys put that info on,eg the sticker,always a good idea to write it on each side of the box as well anyways,seller may have told them what was in the package,may have expected them to bang one of those stickers on

main thing is who knows what happened,thats why u ring the seller,discuss it,u get the facts,u dont just jump on a forum and flame someone

also whos to say what we are hearing is all correct,we have no proof either,so shouldnt jump the gun,sounds like most of the angst is a not tame snake,maybe lack of labels and no air holes was added so it sounded worse

not saying it is added,just what if,do we know all the facts

innocent till proved guilty,and even if found guilty,not always guilty

 

[tarafritz2011]

The box was definitly air tight - it was bound about 10 times with masking tape in all different directions.
No air was getting in or out of that thing.

Also, I am not a liar. There were no labels, airholes. I can show you the box if you'd like some "proof"?
I am not phased by the fact that he was aggressive - just concerned by the way he was sent.
I am not out to flame anyone because their snake "bit me". Snakes bite. I am well aware of this fact.

the box,was obviously not air tight,if it lets air through do u need air holes?

i agree should be labeled,again though,normally freight companys put that info on,eg the sticker,always a good idea to write it on each side of the box as well anyways,seller may have told them what was in the package,may have expected them to bang one of those stickers on

main thing is who knows what happened,thats why u ring the seller,discuss it,u get the facts,u dont just jump on a forum and flame someone

also whos to say what we are hearing is all correct,we have no proof either,so shouldnt jump the gun,sounds like most of the angst is a not tame snake,maybe lack of labels and no air holes was added so it sounded worse

not saying it is added,just what if,do we know all the facts

innocent till proved guilty,and even if found guilty,not always guilty

 

[Roughie]

What kind of Python is it?

 

[tarafritz2011]

He is a diamond python Cooney.

 

[richardsc]

main thing is it got there safely, u mentioned alot of probablys,probablys arent fact,probably got drop kicked around the depo,probably this probably that,there all probablys,not definates

definatly contact the seller mate,at worst at least they may change the way they send there animals in future,if you arent happy let them know

 

[Snowman]

Well, when the snake showed up, I was at work. Dad was home to collect him.
He had been sent up in a bag, in a box, with no air holes and no label indicating there was a live animal inside.
The freight company had probably been throwing him around for 2 days.The poor thing was so scared that once Dad remove him from his coffin, it bit his hand.

The box was definitly air tight - it was bound about 10 times with masking tape in all different directions.
No air was getting in or out of that thing.

You didn't even see it before it was opened...

 

[tarafritz2011]

I have seen the box prior to being opened, which was done with a stanley knife.
You can see from how much masking tape is covering the base and top of the box that they had sealed it completely shut.
Dad was also concerned which is initially how I found out there had been no airholes, in which he proceeded to show me the box.

I know how couriers work, I use them everyday, most of them throw their parcels around.
If there had been a label on the box indicating that there was a live animal inside, then Im sure more care would have been taken.
My main issue is that why wouldnt they think to put a label on in the first place? Seems like common sense to me.

 

[Snowman]

Probably was but fell off in transit....